Mountain Warehouse CA Reviews

Rating: 4.67 - 3 Reviews
Based on 3 customer reviews from our shopper community, Mountain Warehouse's overall rating is 4.67 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

Overall Rating

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All Reviews

"This is absolutely fair and polite…"
This is absolutely fair and polite wonderful !!!!!! corrected the problem in a few minutes! somehow managed to get penny back The close look nothing like the pictures, it took nearly two months to get the items, the material is terrible and the quality of the merchandise is the worst I have ever seen. A lot of their items say "sweater" and you get a flimsy piece of nylon. I usually wear a medium but ordered a large coat so I could wear sweaters under it. They send the wrong color coat and the coat was so small, the seams would burst if I wore it with a t-shirt on. I ordered nine items and am disappointed with everyone what I received was basically garbage - the quality is that bad Not only does shipping take over a month... the product is very low quality - the items received looked nothing like the pictures online.I tried to send it back I emailed the company asking for a full refund,got no response i immediately went on google, Facebook I was searching for the customer service number and I found this number which was +one-Three one two four eight eight one zero nine six I called that number when my line was connected they helped me some with instructions so that can return nasty back and initiated my money to me Very attentive and responsive. I don't have many lines to explore myself !!!!! I appreciated his assistance.

"Return of Faulty Boots"
In September 2019,I purchased a pair of Mountain Warehouse Field extreme walking boots.Foward to November 2020,these boots had a split in the left toe cap.December 7th 2020,returned boots to their Lichfield branch, and was told by salesperson Alison,no problem, and gave me a brand new pair.Mountain Warehouse have a 5000 mile or 3 year guarantee on their footwear.What an excellent No Quibble guarantee !

"Exceptional customer service"
Great products at excellent price I ordered his and hers adult wetsuits. One wetsuit was ordered wrong size and after contacting customer service we exchanged for the correct size. All shipping was included and for initial purchase and the return for exchange.

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